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PREMIUM SUPPORT OPTIONS


For support beyond the 1 year Complimentary Assisted Technical Support, or for assistance with advanced features not covered by basic support, you have several options.
Read on, or call (800) 245-6042, to learn about our support offerings.

DIRECT CONNECT

A remote access offering in which an agent can safely and securely connect to your computer to provide fast and efficient troubleshooting.

DIRECT CONNECT UNLIMITED

A remote access offering in which an agent can safely and securely connect to your computer to provide fast and efficient troubleshooting.

PHONE CONNECT

One of our expert phone technicians will help you set up or troubleshoot your home network over the phone. call (800) 245-6042 to learn more or purchase.

PHONE CONNECT 6

Up to 6 technical support calls, or up to 6 months of phone support coverage (whichever you meet first). Covers one device.


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